[Resolved] Sangeethamobiles.com — Problem regarding my purchase. | |
Dear sir I have purchased the lumia 520 in sangeetha retail outlet on 12/jun/2013 and after this on 16/12/13 my handset get hanged and i couldn't able to operate and consulted the nokia care center on 17/12/13 my nokia customer no:[protected], till date they are not in a situation to repair my devise nor replace it, if i contact nokia care center they are telling we are shortage of spare parts please waite for few days (No exact day and commitment) and we will give solution as soon as possible (I couldn't understand the meaning of this) again i visited nokia care center on 24/6/12 now they are asking me to waite another 8 days to get repair i don't now is nokia is a chinese brand? Where you wont find care center nor find spare parts, i have called 7 times to nokia care center they are telling we are escalating your query to our back end team i couldn't able to understand whom to contact and how many back end team is working to repair on handset its totally pathetic and they are loosing a trust of good customer like us. Dont know why nokia is giving worst, bad, pathetic. Negligent. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 84 3111 2345
+91 80 4939 7000
+91 80 4939 7111
#1183, 22nd A Cross, 30th Main, Banashankari 2nd Stage, Bangalore, Karnataka, India - 560070
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
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Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.