[Resolved]  STAR CJ & Karbonn — Product different from what ordered

Address:

Mumbai City, Maharashtra

Hi,

This is Vinay Singhvi and my have ordered Karbonn A3 phone from online and my order number was[protected]. It got delivered but the product / display that they were showing in TV and online ad is different from what it got delivered, I paid 3999 rupees for the product. I ordered from Start CJ because liked the make and product and very much elegant as compared to what i got. If i wanted the product which they delivered i could have easily purchased from flipkart.com at 3750 (+ 8GB card free)

I have been calling their customer service since 2 days but no one is solving my query and just giving any rolling ETA for call back but no one till yet has solved my query. Also the hands free which they gave to me i bit damaged. When I called them to report this they told me to wait for their back hand team to call back for solving my query and no spoke about returning my money back or exchanging mobile or other thing. I need to take some one this to be actioned .

Please help me.

Vinay Singhvi
[protected]