[Resolved] Aircel Prepaid Mobile Service — Outgoing call has been barred

P.Vipin

from Delhi, Delhi

Address:

Kannur, Kerala

Sir,

I am very dissatisfied with aircel service. My aircel no is [protected]. Outgoing calls has been barred since 4 days. I have contacted customer care, they told me to resubmit the ID proof and photo. While porting in to aircel i had submitted all these documents in aircel store in
Kannur-Mini COCO
Ground Floor,
City centre,
Fort Road,
Kannur-670001

I am using this number more than six months. Please solve this issue as soon as possible.

Regards,
P.Vipin

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Complaint marked as Resolved

Aircel has activated out going calls of my number after sending a mail to them. Thanks to aircel for solving my complaint

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Comments

Alka Toteja

from New Delhi, Delhi

Aircel — Dissatisfaction of Services

I Bought a new Aircel Connection [protected] on 13th of May 2009.It was supposed to get activated in 24hours but it took 48hours for it to get activated.
A few Days later we request to activate GPRS and the customer care gave us a request number but till date nothing has been done.
A person from Verification called me and I was told that during verification they found that no such person stays with this name at this premises.For your knowledge i am staying at present address i.e BL-133 `L' Block Hari Nagar since last 26 years and well known resident of this area.
From 26th May my phone is showing `Inactive Sim'.I tried to contact customer care but the call failed.I tried other numbers but couldn`t get through.I contacted Aircel stores at Jailroad and i was assured by Mr.Rahul yesterdat that it will be activated by tomorrow.It is now 3 days the sim in inactive.

Vijay Shankar

from Mumbai, Maharashtra

Sometimes it takes a bit longer for activation purposes ya, don’t worry im sure they will get back to you soon. Patience is always a virtue…. :)