[Resolved]  Aircel Telecommunications Company — Aircel 3G/2G internet access not working in Pune for Bangalore Prepaid Number

Aircel — No internet access

I have requested for internet access by recharging Rs 98. Till there is no response from AIRCEL Customer care. When called Customer care,they simply put on hold for 30 min but not responding. We fill cheated due to poor response and negligence.

Regards,
Udaybhan Mishra

This is strange if it has happened. I found them very cooperative in my case any ways I would suggest u shud visit the nearest Aircel store if you can, I am sure your issue would be solved in no time.

You need to add the access point as aircelweb on your mobile to access the internet.

AIRCEL TELECOMMUNICATION — No network

No enough network coverage on aircel network at palluruthy tower, cochin -6 since last few months. please do clear it as soon as possible.

Have you spoken to the customer care about this.

Aircel Prepaid — Internet Connectivity

I have aircel prepaid connection. I recharged for 3G internet connection a few days back. but since then i have not been able to connect to the internet. every time i call the customer care they simply send me the gprs setting. after several such calls, another customer care operator asked me to create new setting, deleting the old ones. since then i am not even getting the internet symbol on top. another operator asked me to change some other settings in my phone but to no avail. all they have done is put me on hold and make me talk to customer care operators who can barely speak english. im very frustrated and angry.

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Aircel Prepaid 3G — 3G Charges on 2G Usage

I have a 2G plan on my phone which gives me free usage of 2GB per month. However, I have been charged at 3G rates and my account balance has been deducted by around Rs. 100. I had never opted for 3G usage.

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.