[Resolved]  BSNL (Prepaid Mobile) — looting of public money

Address:

Karnataka

With regard to above , one unknown agency without authentic address regularly looting currency from the prepaid mobile, holding numbers 54000010/55888015. These remote numbers did not receive any reply message nor receive call and every time response is coming as number does not exist. But these numbers are sending some unwanted messages and thereafter after they send message informing that Rs. 15 charged to account. Thus without my consent they are charging regularly whenever there is sufficient currency is uploaded currency in my mobile. I cannot unsubscribe or undo the service due to non receiving of the message by the remote numbers.In this regard i had loged complaint with BSNL CUSTOMER CARE CENTRE, MANGALORE .But there is no response. In order to avoid looting by BSNL I have stopped chaging my mobile. Unfortunately on 03.12.2012 i have charged my mobile (currency) with Rs.50/- through Karnataka bank paymate system.

Today I have received a message from unknown number 55888015 indicating that "Rs.15 charged.Thanks for using our jokes service. your service has been renewed" I feel this is happening with the concurrance of BSNL and they are charging me freequently and making the payment to the remote looting agencies against commission. I have never authorised BSNL to levy call charges for unwanted/unauthorised BSNL JOKES SERVICES. But Public corporate proceeded to make agreement with a lOOTING AGENCIES to receive unholy commission from him against my interest. How a public enterprise can make alliance with a remote unauthentic and dishonest agency and realising amount from BSLN MOBILE USERS without my consent.Inspite of my best efforts I could not communicate with 54000010/55888015
Such unethical alliance with remote address can not be a public corporate policy of BSNL. BSNL should limit its activities to deliver connectivity service and can not go for unholistic alliance with dishonestand addressless numbers which are engaged in mal-practice being from a remote address. These are beyond norms of TRAI (TELECOMMUNICATION REGULATORY AUTHORITY OF INDIA)
I am suffering financial loss in every month.If BSNL fail to address this complaint appropriately,I will not hasitate to refer the matter to TRAI, GOVT OF INDIA. Kindly do the needful before it is too late.

Thanking you in anticipation,
Yours faithfully,
Shivaprasad U S
Mobile no.[protected]