[Resolved]  MTS Kota Service Provider — BROADBAND MODEM IS NOT WORKING AND SENDING BILL FOR EVERY DUE

Address:Kota, Rajasthan

Hi Team,
This is Jitendra Kumar Gupta here complaining against MTS BOARD BAND SERVICE PROVIDER .There modem is not working since March17 TH 2013, I have shown to their representative on location, Now all the time i ma getting over due bills from them and phone call regularly with threatening about court case for an amount of Rs. 582/-
I have given them information on phone and personally visit to there office in KOTA, many times. I have registered my complaints. they were assuring us to replace or repair of the Modem .
I am a seriously seek person and getting unrest call from MTS all the days.but they are not providing solution for the same. Even on 14th JUNE 13 also GET CALL FROM[protected] ABOUT THE COURT CASE FROM MTS SIDE.
I m also not using this modem since 17th march, it is not functioning at all.

You are requested to look my this issue seriously and EARLIEST.
Regards
Jitendra Kumar Gupta
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Aug 14, 2020
Complaint marked as Resolved 
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MTS — no working

I bought an MTS MBlaze device (MDN:[protected]) on 30th APRIL, 2012 from M/S.TELIC INFOCOM,C-66,2nd floor,sec-9,noida-201301 , purchage in home delivery.Only mts mblaze delivered and mts bag no delivered.Starting mblaze is working but Date 6/05/2012 no working. I had complain but no response.I can complain consumer court.

Name:RAFI AZAM
Mb.[protected]
DELHI-110025
Hi RAFI AZAM,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India
still no customer support team had contact me
Transaction id: 84989731
MTS Mobile No: [protected]
Name of Person : ASHWINI PATWA
We value your association with MTS.

Let us know if you require any further assistance, we would be pleased to assist you.

Regards,
Manoj Jaiswal

MTS Customer Care – RAJ
3, MTS Tower, Amarpali Circle,
Vaishali Nagar, Jaipur - 302 021.
MTS Customer Care Voice [protected]
MTS Customer Care Data [protected]
Customercare.[protected]@mtsindia.in

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