MTS Recharge Offer — cheated twice by recharge offer from MTS

Address:West Bengal

I have got an sms from MTS was as follow "Dhamaka offer for u, Recharge with Rs 121 & get Rs 121 Full Talk time instantly + 50 Locals mins Free in 24hrs. offer only for today. Free mins valid for 5 days From:Mbonus20/10 13:43". And I recharged this amount at 10:30p.m. of the same day. on 22/10 I call customer care and they replied that as it was sun day on 21/10 I have to wait and see for one day.I call again in 24/10 this time they took a complain & number was C[protected],and next day on 25/10 they also took a complain(i don't know why?)& the number was C[protected].on 27/10 I asked customer care for assistant they answered me that this offer is not send to me and i am lying.I have still this sms on my inbox.is there any way to case on them for unwanted harassment to customer.I too cheated before.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information