[Resolved]  Reliance Communications Limited — Unwanted GPRS Sms

Address:

Indore, Madhya Pradesh

Dear Sir/ Ma'am, Greetings of the festival.. I hope for the best in concern of the company and the employees. I am a user of relianceGSM "SMART"from 2002 to till date without any gap or anything. Now there is a big issuecomes in the services that you people are sending me the GPRS Msgs manytimes in a day. No matter what the time is, where the person is, You just drop a msg in every 15-20 mins. What the company wants???? Don't they want to oblige the customers. Your customer cares are now became customer teasers. If i opt to complaint your CROs' just say this is a regular practice and will not be stopped. I[censored] want to use reliance u have to bear this nonsense. What should i do?? Should i go to some other service provider??? Is this your Customer Satisfaction?? Even they don't let me talk their senior authorities. I am a domicile of Indore and using the number [protected] from last 10-11 years and every time there something new comes but i never complaint but this is a limit now.. at 2'O clock in the morning, at 12'O clock night, early mornings, any time in working hours they just use to drop a msg. Where is someones personal life??? U people are spoiling our comfort area. Pl give me a suggestion or simply tell me the way out. if your most of the customers are illiterate and they don't know where their main account balance gone then you should give thema seperate GPRS carehelp line for the same on which they can call and ask for their solutions. Why to tease each and every one by takingothers side???? Sir/ Ma'am, who ever you are pl solve this genuine problem or i quit using reliance as it is not SMART any more its on a track of damn.. Pl look into the matter seriously and give us a proper valid solution. from last one months its a big big problem for us. Kind Regards, Amit Dishoriya.. [protected] indore ( M.P.)