Virgin DoCoMo — Sms Not Sending

Address:Maharashtra

My phone number is [protected]. My sms pack is activated & if i send more then 100 sms a day they charge me for above sms i send.
If they had to charge me then y do i activate my sms pack. I pay for sms pack & even i have to pay to send sms above 100. Then what is benefit for me to activate sms pack.
So kindly look in this method & do the need full as fast as possible....
THANK YOU!!!!
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Til What time wil it be solved???

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