[Resolved]  Modi Hyundai — False promises

Address:

Mumbai City, Maharashtra

1. The vehicle was delivered to me without the registration number, only a temporary number sticker was stuck to the rear and front. They promised that by evening their person will personally come and put the permanent registration number onto the car. I kept calling the showroom and they kept extending the date. I was driving around the city without a registration number for good 20 days since I didn’t have a choice, I had sold my old car to Hyundai (exchange offer), I even requested them to return my old car and postpone the delivery as it was illegal to drive a car without a number plate and also without any insurance cover. I was caught thrice by traffic police and had to shell out Rs. 1500 /- to get out of the situation.On the 20th day I received my reg. number MH-02-CL-8872. 2. On the second day when I removed the polythene from the sun visor I found a sharp half inch cut on it I reported this to the service center, however, they simply said that it was the showrooms lookout and that they were not accountable. 3. I got the leather upholstery done at the showroom but they forgot to do the centre armrest (storage space). On complaining, the show room guy simply said that they don’t cover that part, even in the top of the line range it’s never covered. I checked, he lied to me 4. Into the second month of my new car I had an accident, you must listen to this. The car floor has hooks to secure the mat but the substandard mat provided by the showroom does not have the loops to get the hooks fastened. The mat rolled under the clutch and the brake lever, preventing me from applying the brakes, as result I banged into a biker in front and my car sustained damages to the front bumper. 5. My first Service – At the service centre they don’t call you by your name. When it’s your turn, they just call out the car number and expect you to respond. The information on the owner is just a click of the mouse away but nobody wants to take that pain. Atrocious!!! I had complained this numerous times to the service centre as well as the customer care, they even contacted the showroom in my presence and assured resolution but……