Moglix Complaints & Reviews

I have purchased a jindal 1 hp oil filled borewell submersible pump with control panel costing rs.4200 ad the product i received is totally damaged, old with complete dust and not working also. I contacted their customer service number and no one picked up the phone. I'm attaching the photos of product herewith. Please do the needful. Order id: 2518259. Also i could not find service center of the manufacturer anywhere.

I have purchased 3 led bulbs in this site i have received only two. I have not opened the parcel for 5 days i have opened it yesterday i have seen only 2 in the package. Yesterday itself i have shared this information with moglix using whatsup app group no respond. Today i have called to them, they cooly says the request can't be taken since you have 48 hours to raise the complaint. They even explaining only about the policies only. They don't have any idea of helping to find the missed. So kindly help me how to solve this

Mymobile : [protected]

I ordered an vox 1800 watt induction cooktop from moglix on 19/12/18 at time of purchase its delivery date was 26/12/18 but it delivers on 04/01/2018 after th product arrived i unboxed the package the product was i get was novella 2000 watt at first i think it was vox induction cooktop but when i tested product it was faulty it was started irregular and soon my one area of house electricity short circuited, after that i again started the cooktop electricity again shot circuitted

my order id was 2429228

i want my full refund of product that i was paid

after the incident i called the customer care 5 or 6 times but they disconnect every time after 1 minute saying that our customer care head was busy on another complain please try again later,
after that i contact on their custumer care email and they responded after two days

images link :-http://www.mediafire.com/file/sic931jwt0eirus/complain_imags.7z/file

i uploaded images on mediafire and given a link because hre i cant upload image if imag size is greater than 2 MB

I had purchased one luminous inverter trolley in november and paid the same while delivery. The item was damaged on arrival so i requested for refund. The item was reverse pickedup and delivered also back to them. The same was acknowledged by moglix. I gave them the details of bank account for refund and after 10 days they said it is bounced due to incorrect information. Now i again sent another bank account details, till now the amount has not yet come. Several emails are sent by me. I called the customer service centre several times which says they the refund is in process. I have not been given the reference number for refund. Kindly resolve the issue as its more than 50 days of purchase.

I purchased a fair deluxe 360 degree easy magic floor cleaning mop, on moglix for rs 550. I paid using google pay. Payment is deducted from my bank account. However moglix is showing payment failed against my order.
There is no option for raising complaint on website. I have attached screenshots of payment confirmation on google pay and the order status on moglix.

I have ordered kirloskar submersible pump 1.5 hp on on 24/10/2018 on moglix by paying ₹10890 online.It was showing delivery date on 01/11/2018.But it was showing any tracking detail till date .Now its status is showing product returned.
It has not given any info on call or mail.There is no update regarding my payment if it has returned.Also there are no option to contact them..i am not getting response from whatsapp number mentioned on moglix site.

We have ordered
Kepro 4.75 ton d-shackle screw pin, kdssp005 - 02 nos
Kepro 6.5 ton d-shackle screw pin, kdssp006 - 02 nos
Kepro 9.5 ton d-shackle screw pin, kdssp010 - 02 nos

From moglix.com vide order no 2363976

But we received 04 out of 06 d-shackles in rusted conditions. These type of cheating are very shameful for online marketing and such sites should be banned from doing online marketings.

This is to inform you that, i have order the technotech 301a usb mini keyboard from your online website on 8-oct-2018 and this product received by 15-oct-2018 after that i have check this product was different model received and both keyboard are not working.

I have raise the compliant of my product but till now no action taken from moglix support team.

Regard
Vipin sharma

That i was purchase kyocera printer fs-1120mfp on dt 29.09.2018 on line delivered on 10.10.18 today 17.10.18 printer installed by kyocera engineer but he find problem in document processor is not working there is not any damaged in dp dp is not working
So please replace my printer as soon as possible
Kamal vishwakarama advocate
289, 1st floor old post office building napier town jabalpur mp
M [protected]
Order no[protected] invoice no ms[protected]
Saler name softek office products pvt ltd

Today[protected] saturday i receive an order by curier from moglix by 30 nos of 12w coolday white led bulb by order no. 2350794, after i receive the package i plug the bulb with an electric. And after switch on the holder the bulb automatically give a sound like a little blast and the bulb slowly decrees his power and its shut down forever. So i request to reverse pickup the order as far possible. Thanking in anticipation.

Order ref : - # 2346217 dated 5th sep 2018
Paid in full by internet banking payment channel.
They informed that item is shipped on 6th september.
Courier partner: delhivery surface
Tracking number:[protected]
Not delivered till 15th of september 2018.
No proper answer. Only that it will be delivered soon.

10 days to deliver one pair of shoes in india to a city like bangalore.
No wonder amazon and flipkart will gobble the competition like them.

Dear sir, my order number is 2334488. I received v-guard crystal plus stabilizer but the stabilizer is not a fresh peace because there is no company seal in this stabilizer, no guarantee card, no fixing screws, no marking band for screw fixing, no sticker in the middle of the stabilizer (Electronic voltage stabilizer) and full of scratchas on both sides. So, i want to return back my v-guard crystal plus stabilizer. I already sent two mails with all side photos to you. This is for your kind information. Pl. Kindly take action for this stabilizer. Thank you sir.

Dear sir, my order number is 2334488i i received v-guard crystal plus stabilizer but the stabilizer is not a fresh peace because there is no company seal in this stabilizer, no guarantee card, no fixing screws, no marking band for screw fixing, no sticker in the middle of the stabilizer (Electronic voltage stabilizer) and full of scratchas on both sides of the stabilizer. So, i want to return back my stabilizer. This is for your information. I already sent there mails about this stabilizer. This is for your kind information. Thank you sir.

I had bought on dated 24/08/2018 the oroduct home pro 16 ltrs car washer from moglix... Then due to some. Reason i cancelled it but still have not received refund of amount rs 1739 in my account and also i am not getting any information about refund of my money. Please help. I am attaching snapshot of order details of product alongwith. Thanks in advance
Harminder singh
[protected]
Ambala, india

Moglix is really fraud and cheaters. Worst customer service Please don't buy anything from moglix any body.

Order no 2306970.

I placed an order on June 8th estimate delivery date is June 17th. Till now (July 10) I have not received the product. I called so many times to customer care. Every time I call customer care representative said to me " wait 24 hours you will get the product if not we will cancel the order" but it's not happening. I sent emails also but no response.

Please don't buy anything from stupid moglix

Dear team,

I purchased v-guard vg[protected]v electronic voltage stabilizer. The product is not fit in my a. C and i want to return and refund the same.

I'm really not happy with the service.

It's delayed in delivery also.

Quality of the product is very worst. I didn't expect this from you guys.
Adapter port also damaged.

Please refund the amount as soon...

Hi guys, don't get lured by these cheats.
They offer crazy deals and rip you off in broad daylight. They even offer extra 2% discount for prepaid payments.

Order id : 2280954, v-guard vg[protected]v electronic voltage stabilizer

They put a hole in my wallet for 2700rs. I placed a ac stabilizer.

Everything that this website is built on is fake, wonder how they move freely in this country.

Trust me and don't regret it later.

Placed order of the accu-check active glucose monitor with 10 free strips = 02 nos vide order no - 2272921 placed on[protected] and paid through paytm wallet for rs 2547.77 accordingly debited from my account and on the same date i. E on[protected] cancelled the above order, but the amount not refunded. So you are requested to kindly arrange to refund the said amount immediately

Dear team,

I purchased a weight scale below are the details. The product is damaged and i want to return and refund the same.

I'm really not happy with the service.

It's delayed in delivery also.

Quality of the product is very worst. I didn't expect this from you guys.
Adapter port also damaged.

Please refund the amount as soon as possible.

Order id: 2266099 placed on 3-3-2018

Dear sir/madam,

I purchased a weight scale below are the details. The product is damaged and i want to return and refund the same.

This is the most disappointing service which was offered had to gift the same to one of my client and he sent this picture when opened.

Its highly embarrassing and your site does not have return policy also they send damaged goods and duplicate stuffs

Kindly assist me on this matter at the earliest.

My orders

Order id : 2263902 | 1 item | placed on :[protected]

https://cdnx1.moglix.com/web/dist1/assets/img/placeholder.svg

Metis stainless steel counter weighing scale, weighing capacity: 30 kg

Status : delivered on 04/03/2018

Thanks & regards

Philetta serrao