Moglix Complaints & Reviews

Placed order of the accu-check active glucose monitor with 10 free strips = 02 nos vide order no - 2272921 placed on[protected] and paid through paytm wallet for rs 2547.77 accordingly debited from my account and on the same date i. E on[protected] cancelled the above order, but the amount not refunded. So you are requested to kindly arrange to refund the said amount immediately

Dear team,

I purchased a weight scale below are the details. The product is damaged and i want to return and refund the same.

I'm really not happy with the service.

It's delayed in delivery also.

Quality of the product is very worst. I didn't expect this from you guys.
Adapter port also damaged.

Please refund the amount as soon as possible.

Order id: 2266099 placed on 3-3-2018

Dear sir/madam,

I purchased a weight scale below are the details. The product is damaged and i want to return and refund the same.

This is the most disappointing service which was offered had to gift the same to one of my client and he sent this picture when opened.

Its highly embarrassing and your site does not have return policy also they send damaged goods and duplicate stuffs

Kindly assist me on this matter at the earliest.

My orders

Order id : 2263902 | 1 item | placed on :[protected]

https://cdnx1.moglix.com/web/dist1/assets/img/placeholder.svg

Metis stainless steel counter weighing scale, weighing capacity: 30 kg

Status : delivered on 04/03/2018

Thanks & regards

Philetta serrao

I made an order with my online banking for an item (Cera ocean quarter/half turn cl217 wall mounted sink cock) costing rs 1101 on 5th feb @ 22:28. It was confirmed on the next day but not despatch even after 10 days. Then, out of frustration i canceled the order with the expectation that my money will be refunded back to my bank account within a week or so. But no refund or even a single msg or information is to be heard from moglix.
I have done online shopping in different shopping sites, but never have i experienced as with moglix.

Dy. Ee testing akola under maharashtra state electricity transmission company ltd had placed an online order for purchase of eight pairs of hilson make, z+1, safety shoes for departmental employees. The payment of rs.14400/- was made on 06th october 2017 through neft to m/s moglix account. After payment, m/s moglix didn't not deliver the product for one month. After constant follow up with m/s moglix on their emails namely [protected]@moglix.com and [protected]@moglix.com, the e-commerce outlet delivered only three pairs of said shoes in installments. Out of eight pairs five pairs are still to be delivered. M/s moglix is just buying time by adopting dilly-dallying tactics. Upon contact with their customer care executive, they assure delivery everytime but to no avail.

Just i have purchase 3 blade urja light 2 no fan rs.1439/-only, found in 1st attempt it was damaged and motor jam coulor diff. So plz return for goods, order ino. Qqniqzeoa-2213397dt. 18/09/17, your goods quality is very poor i am not satisfied for received products than me advice for you not a wrong communicate by internet for customers, plz repalce

This is how moglix operate

1 they offer higher discounts to attract customers.

2 after customer orders product they immediately confirm the orders.

3 then begins hunt for the cheapest refurbished damaged or faulty product available in the market.

4 if not found after 20days they will ask you to take refund.

5 once the cheap product is found they ask the seller to ship the product without any quality check.

6 its takes aweful amount of time to ship the order since they are keep trying for lower priced damaged product

7 once you receive the product if you take the gambit and keep the item just to found out the some of the features or a minor damage or the product was already refurbished.

8 after 7days if you dont raise the refund congrats to you you have been a biggest bhakra.

9 even if you raise for refund it takes another 15 or more days to refund your money this is you keep asking for refund and track them.

So i would rather spend 50rs more to get the product in amazon or flipkart who gives respect to customers.

Just i have purchase 3 blade urja light 2 no fan rs.1460/-only, found in 1st attempt it was damaged and motor jam coulor diff. So plz return for goods, order ino. Qqniqzeoa-137573 dt. 14/07/17, your goods quality is very poor i am not satisfied for received products than me advice for you not a wrong communicate by internet for customers, i am very very harful.

Brought a Virgo weighting machine just 3 months back from www.moglix.com. now it's showing false reading. Please help me in replacement. Order no XMTCDNGGS invoice no Moglix 1075283. I also check it by replacing battery but in vain. I never expected such a poor product. Very unsatisfactory and pathetic experience. Even I tried contacting mobilax by email but they are not replying me

Moglix
02/14/2017
Invoice #moglix1059782
Billing & delivery address.
M ramesh babu | kusumitha, digitl studio c block
Vemagal, kolar, karnataka, | 563101 kolar | india |
[protected]
Order number:
Jbiykaslx
Order date:
02/14/2017
Payment method:
Cash on
Delivery
Rs. 351
Carrier:
Moglix
Product / reference unit price
(Tax excl.)
Unit
Price
(Tax
Incl.)
Discount qty total (Tax
Incl.)
Ibs combination screwdriver set,
Vlm41tol (Reference:
Msn2r5jw5jjbij)
Rs. 302 rs. 302 — 1 rs. 302
Product total rs. 302
Shipping cost rs. 49
Total rs. 351
Powered by tcpdf (www.tcpdf.org)
Moglix - 2nd floor, d-188 - sector 10, noida - 201301 noida - india
For more assistance, contact support:
Tel: +[protected]
Please note: this is not a vat invoice.

Ordered black & decker 12v cd121k50 cordless drill and cheston srew driver set ch-6032a.
I received wrong charger (6v instead of 12v) and the battery was almost completely drain, after charging with the correct charger for about 5 hour the drill will only run 10 second and the battery got drain again.
For the srew driver set they sent me cheston ch-tk6036 which is of cheaper value.
I request for reverse pickup through mail and live chat many times for the past 13 days and got replied that an arrangement will be made for the same but nothing of sort happen till date. It has been by far my worse online shopping experience.

I have purchased a weihtrolux digital personal body weight electronics glass bathroom weighing scalebut it hasnt been placed and amount has been deducted of rs 579 from my mobikwik account linked with the no [protected].
My id at moglix is given:-
[protected]@gmail.com
Mob no-[protected]
I have also complained to the moglix about the issue and they sent me a message with ticket no #206636 but haven't replied yet. Please help me

This is regarding Order No. EUGMCIOCT.
What a poor response.. I have asked them for the refund of my product 2 months ago as i recieved a defected item.. Since that day i havent recieved any calls or mails regarding.
They too asked me to send the pics of the defected item and i did that within the same hour but no use. FAKE PROMISES.
After that they asked me to submit my bank account details.. I provided them my details too but after that I waited for about a month but no refund..
I tried calling them hundreds of times but everytime their customer executive is busy.. I want this issue to be resolved ASAP..

This is regarding order no. Eugmcioct.
What a poor response.. I have asked them for the refund of my product 20 days ago as i recieved a defected item.. Since that day i havent recieved any calls or mails regarding.
They too asked me to send the pics of the defected item and i did that within the same hour but no use. Fake promises.
Then they asked me to send the bank details i send them those details too but its been over 10 days there is no response from the company and whenever i try to contact them their it dont connect me with their customer care.. Disgusting it is..

I had purchased Urja lite 50W led flood light vide your invoice noMS8B50ZZ7/16-17/0460 dtd.06/13/2016 against order no.[protected], which had failed within 60 days as against warranty of one year and the failure was reported to my consumer court.com on10/08/2016 for replacement or refund of cost amounting to Rs. 949/- and which was acknowledged vide their mail dtd. 13/8/2016 and followed on 20/8/2016, 26/8/16 abd7/09/2016. But I regret to inform that neither any action to replace the defective product nor refund of cost has been taken so far. It will not be out of place to mention that even during its service life also the illumination was much less than the specified 50W led light. However now that has completely failed I would as requested earlier, once again request to replace the defective piece or refund the cost as it has failed with in warranty period. Thanking you, Dharam pally

I have ordered 2 qty of spanner set in moglix website last month, ihad received only one qty of spanner set at 04/09/2016.then i had mail to moglix customer care, then they ask we will make reverese pickup.once product reach our ware house, we will initate the order with in day, then i return my product via ecom express (reverse pickup number is[protected].on 2days ago

Now i have a msg from moglix mail id, there is no spanner set available, please share your bank account details, we will initate the refund.why should i share my account details with moglix.My order id is YFUWFONRY

its totally worst experience with moglix.please take immediate action for that.thank you

Just i have purchase Havells 4 blade Fan and found in 1st attempt it was damaged in transport so reverse pickup is arranged by Moglix and after 15-20 days I received another parcel against same order as a replacement with Scab of fan inside the box today on dated 7th JULY 16..

from collecting the parcel, i am trying to contact the Customercare of Moglix but no response on call and on my mail which is raised today. I am trying from 2:35PM till 10-12 time i tried to reach on number[protected] but no one attending my calls..

Looks they have done only this scam..
Lets see the time of resolution, will update again for the status

Regards
Vidyanand
[protected]

I bought one no. Accu-check active glucometer for my spouse from moglix.com vide order no.Xoanbgqpr. Item has been delivered on 01 apr 16. On opening of package, it is found that vial containing 10 test-strips with this pack free is not inside the box. Order has been placed with the company after viewing the product contents very well. I have contacted their customer care number [protected] and also send e.Mail at [protected]@moglix.com but there is no response from their end. I therefore say that company must provide the vial containing 10 test-strips with this pack free of charges immediately which is clearly displayed on the box itself.