My order was placed by moglix executive with confirmation of price, stock and assured delivery within 5 days from the supplier(company of product) and after the confirmation the order was placed. Today is 29th day after placing the order still there is no delivery of my order. Who will bear the opportunity loss and loss of time and money due to such unfaithful service. I have contacted many times to the customer service on call and i have all the call recordings of their lies such as-1.your order is already shipped.2.your order will be delivered within 2 days.3.take this tracking number for proof(which was provided so that i dont call up and i came to know that was a fake tracking number), 4.etc...
Their commitment of callback is totally fake and when asked to transfer the call to senior they say there is no senior there and we are only the senior.i don't know why the brand used a tag line Moglix Haina cause there are practically not there.also they say they are India's largest B2B platform but based on my experience and behaviour from them it seems a lie.i would not recommend others to use this platform as they just want to collect your money and use it for months.if someone from moglix is literally reading this and wants to deliver my product as promised and don't want to cause more mental harassment then my order id is -3251859 i would really appreciate a call back from some zonal officer for the delievery of my order as already many days have passed where i have waited so kindly arrange a speed delivery of my order.and also if you still reply to this review to provide the order id or contact details then it means you are not interested in customer service.lets see when will my order be delievered. Was this information helpful? | 
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