[Resolved]  Moglix — About refund

Address:Village and post Gusiyari tahsil Maudaha District Hamirpur Uttar Pradesh

Hello my name is sameer khan order I'd -4675372

i ordered an krost angle grinder from moglix on the 9th July that i have on 21st july When I unboxed it some parts were missing I put a return request on Moglix support whatsapp on 23rd After this the customer executive return request was approved in 4 days After this, on 28th July, the delivery boy took the package and with great difficulty reached the seller around 7 pm yesterday. Now the customer executive is talking rudely and saying that money will refunded in 4-7 days. I had ordered for the work, and the time was wasted for so many days.This is the wrong method, I am loss my work and my money was also trapped . i can't wait already it bothers me so much Please get my refund so that my work can go on. No, I will have to take any step under compulsion because this has happened to me for the first time Very bad service.I'm wasting my day, I'm losing my work please get my refund by tomorrow
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Sep 7, 2023
Complaint marked as Resolved 
Moglix customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2023
Moglix Customer Care's response
We are extremely sorry for the inconvenience caused to you. We have already initiated the refund of Rs. 6199 and it will reflect in your account within 4-7 banking days.
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    Moglix Phone
    +91 81 3029 8423 [Whatsapp]
    +91 95 5598 8544
    Moglix Address
    D-188, Sector-10, Noida, Uttar Pradesh, India - 201301
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