[Resolved] Mondelez India Foods / Cadbury India — about insect found in your product

Rutzzz

from Surat, Gujarat

Address:

Ahmedabad, Gujarat

In cadbury dairy milk fruit and nut worms kind of insects are found and by eating that chocolate unknowingly death of child took place due to growth of that worm in the intestine so expired goods are served and quality is getting worst. The taste of the dairy milk is not the same that too it's price is inappropriate but the quality is worst in the price that they are taking and such worms found in the chocolate is the worst thing which is harmful to the society it's a request to take several action against this thing as soon as possible. Thank you

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Apr 18, 2018

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

Mondelez India Foods / Cadbury India Customer Care's response Dear Rutzzz,

Mondelez India maintains the highest quality and safety standards for all our products. We have been enjoying consumer love and trust for 70 years. The damaging post /What’s app in question clubs together several unrelated photographs available on the internet leading the viewer to believe that our product is unsafe and has caused harm to a child. This is a hoax and there is no truth in it making the post fake and baseless. Infact the product pack in question doesn’t even relate to the Indian market. As you can well imagine, negative posts like this damages consumer confidence in our well-respected and loved brands. If you need further information or would like to verify facts related to our products do write to us directly at [protected]@mdlzindia.com. Looking forward to your continued trust.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)