[Resolved] Mondelez India Foods / Cadbury India — About product quality

bdhsaif

from Bhadohi, Uttar Pradesh

Aug 14, 2022

Address:

Peerkhanpur, Bhadohi

I was purchased dairy milk silk from shop but found white patches on choclate and taste was not also good and not silky as seeing on commercial ads

+2 photos

Was this information helpful?

No (0)

Yes (0)

Oct 25, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Aug 14, 2022

Updated by bdhsaif There is no update but i want good quality dairy milk silk choclate as a compensation for my loss.

Verified Support

Aug 17, 2022

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)