Mondelez India Foods / Cadbury India Complaints & Reviews

I bought a Cadbury Dairy Milk (Rs.25) from on of the Reliance stores and upon opening of the package I found only half of the chocolate in the wrapper. It looks like its been eaten or broken before hand. This is not something I expected from Cadbury CODE: K50306

Dear Cadbury - I suggest you not to publish any offers if you cannot fulfil the same. Just like all these, I also tried to redeem the voucher No. [protected], and booked for a movie via the authentication codes. However I did not get the tickets. I did not get any call or code from your marketing deptt. to avail this offer. However, when I tried to call on the number provided, the number was not connecting majority of the time, but i was charged every time as some message was played. I can show you my mobile bills for the same. On 26th Mar, luckily I was able to connect the number (when tried 10-15 times), then executive told that another executive will call back for the details. However, no call. On 27th, same thing I was not able to reach to the executive(when tried 10-15 times). I opted another date as 30th Mar. So I again called on 30th Mar, to confirm the status. They told that the voucher has been canceled as they dialled my number, and no one picked the phone. They simply ignore the 30th Mar date as well. when I asked that to transfer the call to their superviser, they told, the supervisor is busy and cannot attend the call. Such a pity on your company where the complaint cell itself is not attending the compliants. Sorry to say, but this is a kind of fraud activities that Cadbury is doing. There are lot many other companies who are selling products much better than you. and I feel that we all should associate with them and feel proud rather than associating with a fraud company like yours and feel depressed everynow and then. Pankaj Singhal M: [protected]

Hi Team, We Bought chocolate from store on 28-march-2015 evening. We have attached the chocolate condition pictures. Chocolate has broken and not in a good condition to eat. How can we believe cadbury products if you people are giving this kind of service to customers. Regards, Ranga Swamy, +91-[protected].

This in reference to Voucher No.[protected] I mailed regarding booking of ticket past week on 20/3/15 And i did not got any reply from your team regarding booking of the tickets And now we got message from them despite our repeated attempt to reach you n call your number was not contactable but i have all call history regarding past week and did not got any call from your end and this is not an acceptable matter i have been trying and reach you on your mobile no. [protected] and it says an invalid number along with another no.[protected] Its open on weekdays only as mentioned by you but last day to book ticket is is end of this that is on and you take 48 long hour to book the ticket its not our fault that you just evade by sending the message that you were not able to reach us while your message was in the vicinity of the service so i request you to please provide us the ticket. Help us provide the solution to the problem.

Dear Sir, maine aaj date 28.03.2015 ko cadbury dairy milk chocolate ka 1 box market se purchase kiya jiski mfg date 06/14 thi or expiry date 06/15 thi jiske abhi expiry hone main approx 3 months hai lekin ye chocolate khraab ho gyi jin children ne inhe khaya unhe vomiting or loose motion lag gaye pls is pr koi action le my name varun issar email id - [protected]@gmail.com

hi this is about the TV ad bourneville where a old guy get hit or slapped while explaining about the chocolate, well i found the TV add quite rude and offensive, for me and kids too, where has your creativity gone, that ad doesn't want me to buy that product.

dear sir with due respect at hailakndi district ESS ESS enterprise sold cad bury product i am small retail shop last few days i purchased cadburu choclairs 950g jar on side of jar free five star chocklete rs 10 free but distributor said that company not given us so sir plz look into this matter munna sarma [protected] [protected]@rediffmail.com hailakandi district

Had bought 10 cadbury silk chocolate on 26th March 2015. Had to gift all my colleagues as my farewell gift. I found worm in one of the chocolate. we went with the brand name of cadbury and trusted that it would provide us best quality product. with this incidence I am shocked and surprised that company has not taken enough step to ensure best quality product. this incidence made me feel embarrassed in front of my colleagues. I hope this complaint would be eye opener for company and all o[censored]s who believe to gift cadbury chocolates to our loved ones and also to the kids to show our love. Hope to receive a call from cadbury customer care as I had been trying to reach to escalate this issue. Regards, Tejas Kulkarni [protected] [protected]

hello sir my name is bunty najwani n i m from bhilwara rajsthan i, ve a complaint i want a chocolate display freez and i applied for 2 years from SFG agency but they not responding i have expiry goods and applied for take away but they not responding please help me [protected]

Sir, I registered for free movie tickets on 14th march at 12:00 am. From then I didn't receive any call from the agency. I tried to call on [protected], but it seems phones are not working.My registration no is [protected] and its authentication code is [protected] I expect a positive & ethical response from this standard company like yours. Sudhir verma [protected] Verma.[protected]@gmail.com

Sir, I have a retail store named Bachat Bazaar (a unit of M/s Retail Kart Solution Pvt. Ltd.) at sector 8 Dwarka New Delhi I have purchased the tang from your authorized distributor Pawan Trading but all stock he supplied is expired. I have sell all, but costumer come back with the expired tang and I called your SO Mr. Rajeev but there is no respones from any of them.

Today, I have purchased a cadbury dairy milk chocolate but there is no packing paper(white and golden paper).Still I have the same chocolate with me as an evidence.As I am an advocate, I know I can sue the cadbury in the un-packaging case. Few years back, there was a case of insects inside the cadbury chocolate, after that case cadbury was doing the double layer packing. How the cadbury would like to take this issue or else I will sue???

Sir, I registered for free movie tickets on 15th march at 11:30 am. From then I didn't receive any call from the agency. I tried to call on [protected] on 18th march, but it seems phones are not working. On 19th I received a call from same no. (Called by some Mr. Nazir at 9:38am) mentioning that my call got dropped & he took my registration no & asked me to call after 10:30 to confirm registration. But after that when I called again no response on call. My registration no is [protected]. I expect a positive & ethical response from this standard company like yours. Abhijeet Shah [protected]

I am shocked that Cadbury India promulgates violence in order to sell chocolate. Is this the best you can do ? India is trying to educate it's people NOT TO RESORT TO VIOLENCE and you think it's humour. Wake up please and change your tactics.

sir/madam i have registered for free movie tickets using hello joy voucher no [protected] they said the costumer representative will call u to confirm book tickets but sir/madam i received the call (sunday 15th march 2015) but they didnt confirm the ticket they did not wait until i response to there questioo they said again they will call on monday 16th march but they didn't call i tried to reach them but there line was busy when i called them on tuesday 17th march they are telling your request has been cancelled i[censored] want to book tickets u should again call on 26th or 27th march my question is this how u serve the costumer and cancel the registration before u interact or bring notice to customer about cancellation of request

On 13 Mar 2015 & 14 Mar 2015 I, tried for Registered the "Hello Joy voucher for 2 Free movie tickets" but it is neither registered nor generate any authentication no. Today (17/03/2015) again try for registration the first time received a comment “Registration for this voucher has expired 3/15/2015 12:00:00 AM”. I, already write complained mail to [protected]@bigcity.in complaint Ticket ID - 28698 Hope for a solution. smitra

SIR, WE DIDNOT RECIVED DISPLAY AMOUNT.SINCE LAST APRIL2014.SO PLEASE CO-OPERATE WITH US WE.HOPE FOR YOUR CO-OPRATION[protected][protected] THANK YOU. DISTRIBUTOR[protected] AKASH MARKETING' MIRA ROAD EAST THANE-401107 -- [protected][protected]-------- FROM[protected] SANJEEVANI MEDICAL AND GENERAL STORES SHOP NO.1 RAJSHREE SHOPPING CENTER MIRA RD. THANE-401107

I was glad to receive cadbury as a gift but only to my utter dismay found it in a terrible condition !!
I am no specialist in identifying what's wrong with the choc but I am sure the one which I had in my hand was not edible.
Such incidents blow a heavy dent to a customer's confidence in company's brand name besides playing with the health of consumers.
Instead of paying heavy sums to celebrities for endorsing brands, invest the same amount in assuring quality checks !!

Hi Team, I am vegetarian and using Cadbury Bournvita from last few years... recently I came to know that it contains E471 which might be taken from animal origin or plant origin. So here I am raising this request to specify source of E471 source on packet.. so that I can decide whether I should eat it or not (Hide and Seek biscuits mention source of E471 i.e. soya lecithin... screenshot attached ) Hope to see good response from you. Thanks,...

I have a outlet named "BABY BAZAR" addressed at "F-48, STREET NO.16, MADHU VIAHR, I.P.EXTN., DELHI-92".Its a self serviced counter and a well renouned counter in this area. There are only two counters of this type in this market. This is to inform you that the behaviour of your sales executive is totally not bearable . He is displaying such a bad image of your company on this counter that we have decided that we will not continue to keep your products on our counter. He has such a attitude that today his words were " Maat rakho humhara saman..Agr tum nahi rakhoge th kya humhara saman nahi bikega kya..? Lauta dena humhara fridge. " Is this is for which we are knowing cadbury till now. We were not hoping for such kind of attitude from a sales representative of such a renouned company. This is worst of all. Kindly see to this so that other counters should not face this type of problem in near future and the image of the company should not get dirty.