Mondelez India Foods / Cadbury India Complaints & Reviews

We refer to your call on our toll free on 14th October, 2014 regarding your dis-satisfaction with the purchase of Cadbury Bournville Raisin and Nut 33g chocolate (Batch Code T40208 Pkd 02/2014). In this connection we confirm the subsequent visit of our Sales Officer on 14th November, 2014...

This is to inform you that today I bought a "cadbury dairy milk silk" and its taste is pathetic. 1- I trust this silk cholocate a lot so I always buy it without any doubt but today the quality of product I consumed was soo bad that I had to even spit the consumed bite of it too. 2-I am highly disappointed by this kind of product from the most trusted brand. the normal cadbury of rs.5 and 5star chocolate even tastes better than this...

Hi This is regarding the Cadbury Silk Chocolate i recently purchased. Chocolate was in perfect packaging and was not expired. But after opening the chocolate it had a different color. Also it tasted very bad. I got 4 packets of Silk chocolate. and all were in same shape and flavour. Silk is a premium brand of yours. If you are maintaining such a bad quality for your premium brands i wonder if its worth going for cadbury chocolates anymore....

Sir, We bought dairy milk home treat in two different shops in salem, tamilnadu. but the taste differs. One is put manufacture date as 09/14 whereas the other one as 12/14. The 12/14 tastes good but the older pack is not as taste as the new pack, it is something different, hard and pale in color. So we are confused any duplicates are wandering in the city shops. Pls look into this matter and safe dairy milk consumers from duplicates....

Hi This is regarding the Cadbury Silk Chocolate i recently purchased. Chocolate was in perfect packaging and was not expired. But after opening the chocolate it had a different color. Also it tasted very bad. I got 4 packets of Silk chocolate. and all were in same shape and flavour. Silk is a premium brand of yours. If you are maintaining such a bad quality for your premium brands i wonder if its worth going for cadbury chocolates...

I bought dairymilk chocolate. When i open the raiper i saw The Chocolate coular Is very deferent. And teast is also deferent .than i go to again shop For return but shopkeeper is not return. I was bought 3 chocolate for 30 rs.all my chocolate is west. and i loss 30 rs. i will also Attach the emage. return my 30 rs....

I had a British guest who came to visit my family since he had come for first time he wanted to buy some chocolate for my son and my neighbour s children so he bought 2 Cadbury Dairy Milk Silk fruit and nut worth Rs.150 which on opening seemed spoilt. I have complaint to customers care of Cadbury. Please ensure they are notified of poor quality....

This is with regard to the chocolate that I purchased on[protected]. I purchased a Cadbury's Dairymilk worth Rs 5 and what i then experienced was really a set back and a huge disappointment. Its the second time that it is happening with me, and the chocolate that i bought was in such a worst condition that being a chocolate lover i could not dare to eat it. It seems as if the chocolate is old stock.or whatever the problem is. I am.highly...

Hello, this is in regards to the degrading quality of dairy milk, I have purchased a Dairy milk silk Fruit n nut but when opened it was like a fungal product.The choclate wrapper has the manufacturing date is 06/14, though it not been the 6 months completed, but it is tasting very bad as if it was fungused. Kindly, check the quality issues.Batch code is H40613 . Please check the products in store & get it replaced in time & check...

Hello, We have bought Cadbury dairy milk chocolate from Reliance fresh store. We found that the chocolate wrapper is not sealed and hence the quality of the chocolate has deteriorated badly. Please find attached images of same. Batch code: I41214C1. Packed Date: 12/2014 Please address this issue....

I have purchased a Dairy milk silk by paying 60 rs but when opened it was like a fungal product. I don't know what actually happened with the quality but the product was not eatable. I have faced similar issues many times but that was with smaller size products but this time I have lost 60Rs into this Regards Samir [protected]...

We are regular customer of your products. Few days back brought a few prices of Dairy milks & kept in my fridge.When tried to open one of it, stunned to see the issue. Its really worried & annoying. I also want to know the hyigen part of it Wanna understand the details investigation & CAPA part of it. Pl share all details Regards Sanjay Mantri...

Bought a box of celebration for my family. All my joys were turned into dreads after I opened the box and unwrapped the chocolates The view of the chocolate itself was enuf to aghast me to eat them Facing this thing for the 4th or 5th time and my frnds have faced similar situations too Cadbury really needs to look into the matter and offer me a replacement as well They claim that its the butter inside the chocolate that comes outside...

I had purchased Cadbury Glow and I got 2 movie passes. I'm calling to [protected] from past 4 days not even single person receiving the call the call duration goes for 15min but none of them receives the call. This is really worst marketing ever. We didn't except this from Cadbury....

We regret to bring to your notice that today i bought cadbury fuit and nut chocolate from one of the groceries near swastik plaza in thane. And we found that half of it was full of fungus. I showed it to the shopkeeper and he confirmed that the stock was fresh. Am attaching pictures of that cadbury. Awaiting reply. Regards Keerti Gupta [protected]...

I bought two chocolate.shopkeeper says one of them is imported from UK and it's manufacture date is 12/12/14.after opening wrapper on cadbury tere is many particles like aata(grinded wheat) and afer opening another cadbury i see that there is sticky substance on back of cadbury...i taste that the taste is very different..thanku...

When I unpacked a chocolate from cadbury ( rich dry fruit ) collection, I found a worm coming out of the chocolate. A kid was about to consume it but lucky we stopped it. It's a serous issue that a child product has worm in it. The manufacturing date is Aug 2014. The box says, best before 8 months from packing....

I got Cadbury promotion voucher for 2 movie tickets by Cadbuy Big CIty rewares on purchase of Cadbury products worth Rs 200. As per voucher guidelines, I registered to below website and submitted booking request with my showtime date preferences and asked to wait for call from them prior 24 hours showtimes. website - cadburyhellojoy.bigcityrewards.in I submitted my booking request two days ago istill not got call from cadbury . i tried call...

I am retailer of your products in Ramagundam dist -karimnagar, telangana .we have been complaining your dealer about the fault in package of your Cadbury chocolates i.e ecalries the pack has sum 2, 3 chocolates which are open and don't have cover on them ....

I m a retailer shopkeeper I have ordered for Cadbury chocolates the number of chocolate present Inside was less than the actual number as if chocolate pieces were less and the distributer does not take this complain seriously so I request u to see to this problem...