Mondelez India Foods / Cadbury India Complaints & Reviews

dear sir with due respect at hailakndi district ESS ESS enterprise sold cad bury product i am small retail shop last few days i purchased cadburu choclairs 950g jar on side of jar free five star chocklete rs 10 free but distributor said that company not given us so sir plz look into this matter munna sarma [protected] [protected]@rediffmail.com hailakandi district

Had bought 10 cadbury silk chocolate on 26th March 2015. Had to gift all my colleagues as my farewell gift. I found worm in one of the chocolate. we went with the brand name of cadbury and trusted that it would provide us best quality product. with this incidence I am shocked and surprised that company has not taken enough step to ensure best quality product. this incidence made me feel embarrassed in front of my colleagues. I hope this complaint would be eye opener for company and all o[censored]s who believe to gift cadbury chocolates to our loved ones and also to the kids to show our love. Hope to receive a call from cadbury customer care as I had been trying to reach to escalate this issue. Regards, Tejas Kulkarni [protected] [protected]

hello sir my name is bunty najwani n i m from bhilwara rajsthan i, ve a complaint i want a chocolate display freez and i applied for 2 years from SFG agency but they not responding i have expiry goods and applied for take away but they not responding please help me [protected]

Sir, I registered for free movie tickets on 14th march at 12:00 am. From then I didn't receive any call from the agency. I tried to call on [protected], but it seems phones are not working.My registration no is [protected] and its authentication code is [protected] I expect a positive & ethical response from this standard company like yours. Sudhir verma [protected] Verma.[protected]@gmail.com

Sir, I have a retail store named Bachat Bazaar (a unit of M/s Retail Kart Solution Pvt. Ltd.) at sector 8 Dwarka New Delhi I have purchased the tang from your authorized distributor Pawan Trading but all stock he supplied is expired. I have sell all, but costumer come back with the expired tang and I called your SO Mr. Rajeev but there is no respones from any of them.

Today, I have purchased a cadbury dairy milk chocolate but there is no packing paper(white and golden paper).Still I have the same chocolate with me as an evidence.As I am an advocate, I know I can sue the cadbury in the un-packaging case. Few years back, there was a case of insects inside the cadbury chocolate, after that case cadbury was doing the double layer packing. How the cadbury would like to take this issue or else I will sue???

Sir, I registered for free movie tickets on 15th march at 11:30 am. From then I didn't receive any call from the agency. I tried to call on [protected] on 18th march, but it seems phones are not working. On 19th I received a call from same no. (Called by some Mr. Nazir at 9:38am) mentioning that my call got dropped & he took my registration no & asked me to call after 10:30 to confirm registration. But after that when I called again no response on call. My registration no is [protected]. I expect a positive & ethical response from this standard company like yours. Abhijeet Shah [protected]

I am shocked that Cadbury India promulgates violence in order to sell chocolate. Is this the best you can do ? India is trying to educate it's people NOT TO RESORT TO VIOLENCE and you think it's humour. Wake up please and change your tactics.

sir/madam i have registered for free movie tickets using hello joy voucher no [protected] they said the costumer representative will call u to confirm book tickets but sir/madam i received the call (sunday 15th march 2015) but they didnt confirm the ticket they did not wait until i response to there questioo they said again they will call on monday 16th march but they didn't call i tried to reach them but there line was busy when i called them on tuesday 17th march they are telling your request has been cancelled i[censored] want to book tickets u should again call on 26th or 27th march my question is this how u serve the costumer and cancel the registration before u interact or bring notice to customer about cancellation of request

On 13 Mar 2015 & 14 Mar 2015 I, tried for Registered the "Hello Joy voucher for 2 Free movie tickets" but it is neither registered nor generate any authentication no. Today (17/03/2015) again try for registration the first time received a comment “Registration for this voucher has expired 3/15/2015 12:00:00 AM”. I, already write complained mail to [protected]@bigcity.in complaint Ticket ID - 28698 Hope for a solution. smitra

SIR, WE DIDNOT RECIVED DISPLAY AMOUNT.SINCE LAST APRIL2014.SO PLEASE CO-OPERATE WITH US WE.HOPE FOR YOUR CO-OPRATION[protected][protected] THANK YOU. DISTRIBUTOR[protected] AKASH MARKETING' MIRA ROAD EAST THANE-401107 -- [protected][protected]-------- FROM[protected] SANJEEVANI MEDICAL AND GENERAL STORES SHOP NO.1 RAJSHREE SHOPPING CENTER MIRA RD. THANE-401107

I was glad to receive cadbury as a gift but only to my utter dismay found it in a terrible condition !!
I am no specialist in identifying what's wrong with the choc but I am sure the one which I had in my hand was not edible.
Such incidents blow a heavy dent to a customer's confidence in company's brand name besides playing with the health of consumers.
Instead of paying heavy sums to celebrities for endorsing brands, invest the same amount in assuring quality checks !!

Hi Team, I am vegetarian and using Cadbury Bournvita from last few years... recently I came to know that it contains E471 which might be taken from animal origin or plant origin. So here I am raising this request to specify source of E471 source on packet.. so that I can decide whether I should eat it or not (Hide and Seek biscuits mention source of E471 i.e. soya lecithin... screenshot attached ) Hope to see good response from you. Thanks,...

I have a outlet named "BABY BAZAR" addressed at "F-48, STREET NO.16, MADHU VIAHR, I.P.EXTN., DELHI-92".Its a self serviced counter and a well renouned counter in this area. There are only two counters of this type in this market. This is to inform you that the behaviour of your sales executive is totally not bearable . He is displaying such a bad image of your company on this counter that we have decided that we will not continue to keep your products on our counter. He has such a attitude that today his words were " Maat rakho humhara saman..Agr tum nahi rakhoge th kya humhara saman nahi bikega kya..? Lauta dena humhara fridge. " Is this is for which we are knowing cadbury till now. We were not hoping for such kind of attitude from a sales representative of such a renouned company. This is worst of all. Kindly see to this so that other counters should not face this type of problem in near future and the image of the company should not get dirty.

I had bought two chocolates of Cadbury Dairy Milk from Andheri Railway Station for the Regular consumption. once I had open the Pack I got shocked that there is no inside wrapper warped on one of the chocolate and also it was totally smashed and Powdered(Attached is the Images)and not in the its original Form. Since I had seen that pack carefully its showing that it was to much damaged by insects from inside of the pack. I would like to lodge complaint against the Mondelez India Foods Private Limited (Formerly Cadbury India Ltd.) For the Playing with the Life of the People. If you Required further Clarification Call me or email I will forward you the actual images of your Products.

Kindly refer to my earlier E-mail so which i conveyed the following- I have booked 4 movies tickets using the following voucher no. [protected] aut. no. [protected] mob.no. [protected] and [protected] aut. no. [protected] mob. no. [protected] and request that all four movie tickets should be same as detailed below- Option-1 Option-2 Date - 23.2.2015 24.2.2015 Theater - PVR Cinemas Revoli, CP, PVR Cinemas Plaza, CP, New Delhi New Delhi Movie name- Hwaizaada Shamitabh Time- 4 PM 4.15 PM So therefore requested, kindly provide me all four movie tickets for same movie & same date/timing at earliest. Yesterday that is 22.2.2015, I received a call from your side which got automatically disconnected in between without giving proper information, I tried to revert back on the same number but could not succeed. I fail to understand when and how i will get four tickets of same movie as till date no clear cut information is provided to me. I therefore request to you to kindly send me tickets details ( Four in no.) urgently by E-mail ( [protected]@gmail.com). I am to remind you that i requested for movie ticket on 23 feb Or 24 feb, 2015. Kindly treated as most urgent and follow the mode of communication which is properly recorded and clear to the consumer. you present approach is apparently dubious in nature lack transparency and seriousness. I, am waiting for your urgent reply. Thanking you. Regards, Dr. N. Khare email : [protected]@gmail.com Mobile : 0-[protected] / 0-[protected]/ [protected]

Dear sir we want to draw your kind attantion on increasing prices of Your prices without any proper reasons. during last one year. every time we are purchasing bournvita we are paying increased price on that . your product was rs. 145.00 last year and now when we purchased its cost was rs. 200.00 . shopkeeper is saying that New M.R.P. come . what to do with this new M.R.P. ????????????????????? Are you increasing prices of your products batch wise ????????? a lot of customers belive in your products but now they have to pay a big price. for the faith in your comnay is that so. waiting for your reply [protected]@gmail.com

hello, respected sir, I denish lapsiya, i have one voucher of 2 free movie ticket but whan i login that ticket it shows Invalid Voucher Number. so please i need your help. yours faithfully, Denish lapsiya.

I bought a Dairy Milk Silk worth Rs..150/- from near by shop( Pkd.10 /2014 ).When I opened the pack to my surprise a small worm was crawling.I could easily see the fungus formation on the chocolate.Which proves that an old chocolate is being sold in new packet.I think this could be the fault of dealer also. My request is that company should look into this matter.

Hi I bought Cadbury Perk Family pack and Diary Milk family pack in end of January 2015 from Nigiris, Rajakilpakkam Chennai. Where i was given a coupon stating that i will be receiving ASSURED GIFT OF 2 FREE MOVIE TICKETS, if i log in and get registered in cadburyhellojoy.bigcityrewards.in. My coupon number is [protected] i received messages on 9th and 10th February, stating that my number was unreachable and i called to the number[protected] on 11th and 12th, none picked call but i was getting charged for making these calls. on 12th February evening somebody from your call centre called me and assured me that issued will be sorted out and asked us to call on 13th February on [protected]. i did but again none picked the call. on 16 th February i am receiving a message that "our repeated attempts to reac you on different intervals to confirm ... call[protected] and place a fresh request" even i tried yesterday around 4pm to the said number and its again unresponsive To what extent are you going to drag us for receiving this ASSURED OFFER from you Is this the way you treat the customers?