Mondelez India Foods / Cadbury India — Bad Product quality of chocolate

Bhatneha

from Noida, Uttar Pradesh

Oct 9, 2022

Address:

Spring meadows techzone 4 greater noida west Gautam Buddh Nagar

Smell coming from chocolate, I was giving it to my 2 year kid. As I opened the pack the butter paper was filled with oil and was smelling bad. Chocolate inside was also not good. This is not at all expected from a brand like Cadbury.

Pictures attached below with batch number and DOM and DOE

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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2022

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Oct 11, 2022

Updated by Bhatneha What is (protected) in the mail id