Dear cadbury team,
On 1st jan 2020 I had brought 2 Family Pack of Cadbury Dairy Milk Chocolates,
Of MRP Rs100 each,
But the chocolate was Dry with powder present inside the pack,
Which could not be consumed,
Kindly look into the matter and revert with counter to the issue .
Details are given below with attached images .
Package details:
Mfd by: Mondelez India Foods Pvt Ltd,
Unit no 2001, 20th floor, tower 3(wing C)
At: 6055, Central Expressway, Sec-25, Sricity, Chittoor, 517544, A.P.
Code: A90519 B 1 6 PKD05/19
We expected a better product from Cadbury Dairy Milk,
But first day of year went off as we had a plan to have chocolate by end of dinner,
Hope you resolve our issue.
Thanks ®ards
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Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.
Thank you, Consumer Service Cell,
Mondelez India Foods Private Limited
(formerly Cadbury India Ltd)