[Resolved] Mondelez India Foods / Cadbury India — bournville rich cocoa | |||
My name is nimrat and i am from bathinda (Punjab). I bought bournville rich cocoa (50% dark) and it had white granules all inside the chocolate and smelled also wierd. It was manufactured on 02/18 Attaching pictures below. Also after opening the outer wrap it had white flakes sticking to my hand. Highly dissappointed. Please improve your quality standards. +1 videos Was this information helpful? | |||
Nov 16, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Nimrat, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
My contact information is below.
Regards,
Shadab Khan
91 [protected]