Mondelez India Foods / Cadbury India — Bug found inside pack of Dairy Milk

Mondelez India Foods / Cadbury India — Bug found inside pack of Dairy Milk

A AyushD3 Oct 4, 2022 Oct 30, 2022 This thread was updated on Oct 30, 2022

I have received pack of Cadbury celebrations in which while opening single pack a bug was found inside even the quality of product also found not in very good condition. Packing Code: F20629A Packed on: 29/06/2022 Expiry Date: 30/04/2023 Mondelez India should accept this big mistake along with proper apology letter and compensation for the incident. +3 photos Was this information helpful? No (0) Yes (0)
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 06, 2022 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) Oct 30, 2022 Updated by AyushD3 I have sent email on the same day with all the required details but till date no response has been received. Very poor customer service team response of Mondelez India Foods.
1 Comment	Share
Submit Close