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[Resolved]  Mondelez India Foods / Cadbury India — cadbury 6.3 gm

Hello my name is prashant yadav
Cadbury is most trusteble brand in choclate but sry by inform u the trust was break of many tm. This tm today i by the cadbury and open the rapper i saw the human hair in cadbury 6.3 gm m shock that of see it becouse i trust of this brand but that tm i was unhappy for this so plz resolve this problem i have click some pics of that and attached. Plz eslove this problem immedetly other wise i have some action of it.

Prashant yadav
[protected], [protected]
cadbury 6.3 gm
cadbury 6.3 gm
cadbury 6.3 gm
cadbury 6.3 gm
cadbury 6.3 gm
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Apr 14, 2018
Complaint marked as Resolved 
Mar 12, 2018

Complaint Status

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Prashant,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments  2 CommentsShareTweet

Comments

I have purchased a super saver pack of 750gm bournvita from market but there are guilts in the packet.
Found strand of hair in Bournville chocolate of 80g code no.18013B.
It is very bad to receive such products from Cadbury.
It is very unhygienic.
Request to authorities concern to quality please take action regarding this .
Can't expect Cadbury to have such bad product.
Bar code no.[protected]

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    Mondelez India Foods / Cadbury India
    Customer Care Service
    Customer satisfaction rating
    48%
    Complaints
    1117
    Pending
    94
    Resolved
    481
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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