[Resolved] Mondelez India Foods / Cadbury India — cadbury bournvita

em0905

from Delhi, Delhi

Address:

110053

This is a serious complaint about quality of the Cadbury Bournvita product which my child frequently uses. I have recently found worms in the refill pack of 500mg Cadbury Bournvita. I have enclosed pictures of the same for your follow-up to bring into the notice of the company. This has been a serious issue as my child has consumed some quantity of product before it came to our notice. I need an answer about the quality check from the company otherwise I have to approach government authorities to request them to stop the production of this product.

+2 photos

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Nov 10, 2018

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

Mondelez India Foods / Cadbury India Customer Care's response Dear em0905,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)