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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Hi,
I tried your mail Id but mail couldn't deliver.
This mail is regarding my complaint against your product Cadbury (Rich Dry fruit pack) and cost was Rs.490. I have purchased this pack from nearby Grocery shop
Shop Details are:
Agrawansh Daily Needs
Mob no. [protected]/[protected]
This shop is also registered in your P 5 category and agency is Vaishno Agency (Agra).
I purchased this product on 27th Nov from Agrawansh Daily needs and expiry date was Feb 2021 but when i opened the box chocolate taste was yucks it had fungus on all over the dry fruits part. I never expected this kind of product from Your brand as Cadbury is very trustworthy brand. I am also working in fmcg sector and i know the customer satisfaction but FUNGUS was very shocking to me. During this pandemic i trust only on Cadbury not even on Nestle but your product really disappointed me. I am sharing my details with you if you need more information you can contact me.
Sunanda Sharma
890, Sector 10, Awas Vikas Colony, Karkunj Road, Agra
Request you to pls maintain customer's trust and focus on your quality part.
Thanks,
Sunanda
I tried your mail Id but mail couldn't deliver.
This mail is regarding my complaint against your product Cadbury (Rich Dry fruit pack) and cost was Rs.490. I have purchased this pack from nearby Grocery shop
Shop Details are:
Agrawansh Daily Needs
Mob no. [protected]/[protected]
This shop is also registered in your P 5 category and agency is Vaishno Agency (Agra).
I purchased this product on 27th Nov from Agrawansh Daily needs and expiry date was Feb 2021 but when i opened the box chocolate taste was yucks it had fungus on all over the dry fruits part. I never expected this kind of product from Your brand as Cadbury is very trustworthy brand. I am also working in fmcg sector and i know the customer satisfaction but FUNGUS was very shocking to me. During this pandemic i trust only on Cadbury not even on Nestle but your product really disappointed me. I am sharing my details with you if you need more information you can contact me.
Sunanda Sharma
890, Sector 10, Awas Vikas Colony, Karkunj Road, Agra
Request you to pls maintain customer's trust and focus on your quality part.
Thanks,
Sunanda
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