[Resolved] Mondelez India Foods / Cadbury India — Cadbury Chiller not working properly | |||
Hi Team, I am retailer of Shell India pvt ltd, i have sold Cadbury product from last 3 years at my shell outlet JILL ENTERPRISE Surat Gujarat. Client Code is 8905 has been given by your company. I have complained about chiller not working properly at my outlet to Mr. Shashikant Dubey (SO) of Cadbury India in surat. I have request him that Water leakage from chiller and so much noise from chiller. I requested him that get repaired the same by sending some engineer and solve the problem. But Mr Dubey without listening complaint properly, immediate dined that engineer is not going to come due to covid condition. He was talked with me very rudely and told me that stop selling Cadbury items at your outlet. His attitude is very rude. I am not expecting such rude behavior from Cadbury India. My Mobile no is [protected]. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013