[Resolved]  Mondelez India Foods / Cadbury India — fungus on cadbury five star chocolate

Address:521185
Website:Mondelez.in

I have brought a five star chocolate from a shop near to my house to my sisters kid, and i have noticed that the product is full of fungus on it. I depressed a lot. The cadbury firm should bare my mental agony. Now a days big firms are playing with people health, if i have ate it in a dark place (Traveling bus at night time, during a conversation with neighbour, etc) i wouldn’t have noticed it. It can lead to my death as a slow poison, i think my government will take a quick action against the firm mondelez india foods (Cadbury india)
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Dec 3, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Vinaydigumarthi,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

I have purchased one cadbury dairy milk 12.5 g chocolate of Rs. 10 from a local shop. But after opening the pack, my 7 years old daughter found some mysterious thing inside havingsome bubble like texture which may be seen in the attached picture. By luck i came to know about the incident and told her not to eat. The code is D70616 A2 pkd is 06/17.
Hi i master rohit jha i am staying in kandivali east thakur Complex. Hope you can solve my problem. I have purchase a 10rupees of five star chocolate on shop of puja medical kandivali east. I just want to tell you I got one stone center in five star which is broke my one side teeth. Now tell me which type of service you are providing?
It is scary Helerious I can't imagine it this also will happen in food company. shame on you I am not going to have this chocolate again thank you so much for your service.

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