[Resolved]  Mondelez India Foods / Cadbury India — Cadbury dairy milk lolly

I had recently bought a Cadbury lolly. But I was very disappointed at the unsustainable and excessive plastic packaging it had. For a 5 rupee chocolate it had the same outer packaging as that of a 40 rs diary milk and had another inner wrapper in addition.
This raises a larger question at the environmental commitment of the company at time when humanity is facing a climate crisis and several MNCs are taking pledge of action to mitigate climate change by changing their way of doing business.
I demand that you take prompt action regarding the same and if it's not possible it is highly recommended to discontinue the product.
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Aug 6, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Thank you Milan for your note. We appreciate your passion for Environment and Sustainability. At Mondelez India we echo with you and are strongly progressing on our group Sustainability goals and are a responsible entity with our Manufacturing Carbon positive, Water positive, Zero Waste to landfill and Zero Liquid Discharge.We have committed to make all our packaging recyclable by 2025. We have committed to taking back 100% of our post-consumer packaging (multi-layered plastic) and its equivalent in FY 2019-20. For our packaging we are endeavouring to follow reduce and recycle philosophies. While we take your feedback, you will appreciate that care has to be taken to protect the chocolate through the distribution chain. Please continue to support our products as we strive harder to make our products – the right way.

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