[Resolved]  Mondelez India Foods / Cadbury India — cadbury dairy milk silk (oreo) (chocolate)

Here with i want to put a complaint about the dairy milk silk oreo buyed on[protected]. When it was opened on the same date the silk purchased was not good. The white cream present inside was not creamy instead it broke into small pieces, which it should not. When eaten it's taste was not good. The expiry was far enough but the silk was not good as it should. Here with i ask you to give the refund.
Was this information helpful?
No (0)
Yes (0)
Feb 9, 2019
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Mondelez India Foods / Cadbury India Customer Care's response
Dear Sahas,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

The Distributor is not providing good to our shop the salesman is taking order in 3 month any time as he dream and the goods is not coming to our shop because of the manager is not taking our order the Distributor is Shree Jalaram marketing

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information