[Resolved] Mondelez India Foods / Cadbury India — Cadbury Dairy milk with lots of fungus on it | |
I just opened a Cadbury dairy milk worth rs 20 and found fungus all over it.. I turn over the dairy milk and condition is more worst from front.. then I check the manufacturing date and it was manufactured in 06/20 and the expiry is 12 months from packaging Fortunately I have taken it from my daughter to open it else she would have eat this rotten dairy milk chocolate. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013