[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk worst smell

ogpeps

from Himatnagar, Gujarat

Aug 15, 2022

Address:	Sabarkantha, Gujarat
Website:	Cadbury Dairymilk

Dairy milk cadbury chocolate! Opened it. Very bad smell! Has happened many times before! Why did I bothered to complain today? Because today I am having a very long day and I have exams after two days! Got my self some snacks. Mostly not a fan of chocolate but yet, love for cadbury dairymilk. A whole 160rs fruit and nut. Wasted. Yes chocolate of course. But my mood too. Packed date 26/10/2021. Truly truly disappointed. My guys better work on this. This is one the oldest problem we have faced with cadbury? It’s high time you guys work on it. Cause next most people like me won’t rely on the brand.

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Sep 28, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2022

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)