[Resolved]  Mondelez India Foods / Cadbury India — Cadbury Fuse - A Defective Product & Request for refund

Hello,

I am Laxmi, today (16/11/2022) I purchased a Cadbury Fuse 45g chocolate bar from nearby More Supermarket located in Jayamahal Extension, Bengaluru, India.

The chocolate looked completely fine with the packaging. However, once I unwrapped the chocolate bar I found a dead worm inside the wrapper I was completely shocked and opened it further to inspect and found a web sort of thing at the ends of the chocolate bar.
I am completely disappointed, as a long-term customer of Cadbury. Requesting a refund for the purchased defective product. For any additional information required, please contact me via email.

As there are many consumers who trust the brand with the long-built reputation of its products. Hoping that the company looks into this matter and inspects the products before distributing them to the store for consumer purchase.

Thank you,

Regards,
Laxmi
Email ID - [protected]@gmail.com