Mondelez India Foods / Cadbury India — cadbury retail fridge

Address:

250-Main Road, Zakir Nagar,Jamia Nagar,Okhla,New Delhi, New Delhi, Delhi, 110025

Good morning, we are one of your major retail sellers from okhla - 110025, new delhi and we approximately sell cadbury chocolates worth 50k monthly, but we have been very upset lately from last 6 months due to our cadbury fridge and have constantly been complaining to our distributor rn traders and to people in the company directly too. Our distributor : rn traders, t-686/3, bhola nagar kotla mubarak pur, new delhi :gstin - 07aaipk0837b1z4

We have been in constantly contact with your cadbury official suranjana madam & santosh (Sales officer/order taker) since last few months, but only got disappointment our chocolate fridge has not been in working condition since last 5-6 months, and we have been complaining since then but they have not been taking us seriously or any genuine action, all we got after all these years of being a cadbury business partner is fake and misleading promises by these personals. We have been complaining since the start of winters and it's now hot summers here in delhi our chocolate have been totally melted and become useless from the point of a retailer and we will be forced to shut our cadbury chocolate section permanently and replace it with some other brand.

Kindly look into the matter, before it's too late.
I am very hopeful from this complain and if this is not the right department of cadbury to contact regarding these complains then kindly please forward. I would be really thankful.

- manager
Unique bakers & confectioners
250-main road, zakir nagar, jamia nagar, okhla, new delhi - 110025
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