[Resolved]  Mondelez India Foods / Cadbury India — cadbury silk fruit n nut

Address:New Delhi, Delhi, 110034

I had purchased 3 chocolates and there were minimal nuts in the same n fruit (raisins) were not in all the chocolates. I think the same is not as per the quality ethics. I have experienced the same many times n I want to raise a complaint this time. With a such a big name company should provide the best products to the customer so that they Cherish there experience n they don't want to switch the product.
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Saloni,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

I had purchased 7 mini boxes of Cadbury celebration for Diwali. All the dairy milk chocolate in the 7 boxes were spoiled had spores in it and were powdery

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information