[Resolved] Mondelez India Foods / Cadbury India — Cadbury silk quality | |||
I am a regular cadbury eating customer and my father is your customer since 40 years. But this is the first time i am so disappointed with cadbury silk. I purchased cadbury three days ago and today when i opened the packet it had small holes just like warms in it. Pathetic quality to the prevised. I am highly disappointed with this. The packet was pacled in 06/20. Please help me with this matter as my trust in cadbury brand has deviated now after this relatity. Code: K00623C1 Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Nov 24, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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