[Resolved] Mondelez India Foods / Cadbury India — celebration having spoiled chocolates

drsunnymanchanda

from Shrigonda, Maharashtra

Address:

Thane, Maharashtra, 400605

I have already registered a complaint regarding blistered appearance of the chocolates in the celebration pack. The response no. Is s-9241334. I received it through mail. I was informed that a person from the company will come to inspect the product and further action would be taken. I had registered the complaint on 21/08/2017 and still waiting for the response. Please respond as soon as possible.

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Oct 11, 2017

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

Mondelez India Foods / Cadbury India Customer Care's response Dear Sunny,

We sincerely regret the delay in responding to your complaint. We confirm the telephone discussions our sales officer had with you informing you that he would be meeting you early next week. Assuring you of our best services.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)