[Resolved]  Mondelez India Foods / Cadbury India — cheating by cadbury perk - one piece is missing in packet

Address:Mumbai City, Maharashtra, 400013
Website:www.consumercomplaints.in/new_complaint

I have bought this cadbury from a reputed medical (Evershine) in vasai,

Complaint description - one piece is missing a packet in perk cadbury (Expected pieces is 2). This happens many times but i am sharing the description of single incident.

Prdouct details for analysis -
- code m71230 s, pkd - 12/17 a 4, mrp 5 rs.

Kindly see photogrpahs for details description.
Expectation - details of action taken to eliminate this complaint. Share actions taken which will avoid this issue in future.
Refund amount as much as you want i have claimed this as cheating.
+3 photos
+1 videos
Was this information helpful?
No (0)
Yes (1)
Jul 23, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Sharad,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards. If you’re dissatisfied with your recent purchase, kindly help us understand your concern better. Please write to us at [protected]@mdlzindia.com providing us with your purchase and contact details along with your reason for dissatisfaction. Assuring you of our best services,

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information