[Resolved]  Mondelez India Foods / Cadbury India — Chocolate fungal

I bought Cadbury dairy milk roasted almond chocolate for my boy today, but there was fungus in it ……
Who is responsible if my son eats it and something happens to him????
Please give me a proper answer, who is responsible for this our health is being tampered ….
I will go to customer protection if necessary and ask for an answer to this and if he can’t answer, I will go to court, but I will keep asking for an answer
Was this information helpful?
No (0)
Yes (1)
Sep 21, 2022
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Aug 03, 2022
Updated by Darshan dhanani
I bought Cadbury dairy milk roasted almond chocolate for my boy today, but there was fungus in it ……
Who is responsible if my son eats it and something happens to him????
Please give me a proper answer, who is responsible for this our health is being tampered ….
I will go to customer protection if necessary and ask for an answer to this and if he can’t answer, I will go to court, but I will keep asking for an answer
Verified Support
Aug 05, 2022
Mondelez India Foods / Cadbury India Customer Care's response
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information