[Resolved] Mondelez India Foods / Cadbury India — complaint regarding cadbury dairy milk chocolate quality | |||
I bought a cadbury diary milk chocolate and its consistency is dusty and powdery. Looks like debris and such cheap quality from such a huge company is so disappointing. It's a 10 rs. Cadbury chocolate and its quality is not worth a single rupee, whereas 150 rs. Chocolate is of good quality. I don't understand the concept of this biased price based quality. The new buyers will buy a small 10rs. Pack to know the quality and taste of the product first and then they'll proceed to buy the bigger product. Mostly children under 10 yrs of age consume this chocolate and you're risking their health. Kindly look into this issue. +1 videos Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.
Thank you, Consumer Service Cell,
Mondelez India Foods Private Limited
(formerly Cadbury India Ltd)