[Resolved]  Mondelez India Foods / Cadbury India — Complaint regarding Cadbury Oreo velvet

I recently baught a dairy milk Cadbury flavour: Oreo red velvet. When I first tested it, I found something wrong. Then I closely took the smell of the chocolate, I came to know that the chocolate is rotten. Bad smell is coming out of it and I spat it out immediately. This is disgusting. I sent a mail as well on [protected]@mdlzindia.com but nobody looked into this. I did not expect such a ridiculous behaviour from a reputed company like you.
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Aug 5, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Comments

Hi, we have noted your comments and are happy to inform you that there is no problem with the chocolate. The Cheesecake flavour delivers the cheesy smell which is typical of cheese cake. This is a new taste/flavour in India. We shall be grateful if you could let us know the email id used by you to send us an email so that we can assist you better.
Balraj Parab's [Complaint's author] reply, Dec 24, 2020

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