[Resolved] Mondelez India Foods / Cadbury India — crawling worms found inside 2 packets of dairy milk | |||
I received two rs40 packet of dairy milk and was surprised to see worms and fungus in it. Disgusting worms were crawling ans making holes in both the chocolates. Didn't find any hole outside the packet so how did they come inside. Both the chocolates has full of holes in it and webs like structures. What if my children without noticing would have eaten it. Really unhealthy and disappointed. This is completely unexpected from a renowned company like cadbury. How will they compensate for such a mistake. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Code. No. :F00628A,
Abnormal spots (like Fungus) were noted.
Pkd date:28/06/20.
Before this many times we purchased cadbury products, this is at time we noticed abnormalities.