Mondelez India Foods / Cadbury India — Dairy Milk and 5 star chocolates

Hello

I recently received a Cadbury Celebration box as a Goodie with 5 piece of Dairy milk, 3 piece of Gems and couple of 5 Start Packets.

The quality of none of the Dairy Milk products were fit for consumption and in different shapes though the Box was not damaged which makes it clear that it was not damaged in transit.
I had never seen a Dairy milk in that shape, color and marks which is highly Condemable.
I have also raised it in my Office as it is surprising such a poor quality delivered to high volumes catering to MNC companies.
Code - Z31009 A
Packed 09.10.2023
Serial under Bar code[protected]

Please ensure good products are delivered as mostly it is consumed by children in todays world.

Regards
Gopi
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
 
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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Conversation, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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