[Resolved] Mondelez India Foods / Cadbury India — Dairy milk silk oreo stale oil smell

[Resolved] Mondelez India Foods / Cadbury India — Dairy milk silk oreo stale oil smell

U UdayVarma May 12, 2024 Jun 12, 2024 This thread was updated on Jun 12, 2024

We bought three Dairy milk silk oreo chocolate bars for Rs.85/- each in Thrussur Kerala on 7 May 2024. The manufacture date of one 03 feb 2024 and expiry date 02 Feb 2025. All three has oil stains on its cover and smells of stale oil. Spending so much of money and not able to eat the chocolate is a very sad state. Wonder if we will be compensated. +2 photos Was this information helpful? No (0) Yes (0)
Jul 13, 2024 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 12, 2024 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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