[Resolved] Mondelez India Foods / Cadbury India — Dairy milk chocolate bad quality | |
Sir, I had purchased 5 choclates of dairy milk from nearby shop but when I open the pack of the dairy milk i found it as it is defctive Or a very bad quality and it looks like it is expired but when I looked at the wrapper it shows as mfg date is 01.2020 and best before 12 months. I am attaching a photo with this mail. Kindly see the quality of the product. Even I had consumed one chocolate thinking of that may be it is bcz of weather but the taste of it is pathetic and when I opened second one it is also of same taste as first. Kindly see this problem and improve the quality. I also have 3 sealed pack choclates which I belive of the same quality and same issues. Kindly do the needful. Regards Aman Batra Advocate 1460, 4th Floor, Rani Bagh, Pitampura, Delhi-110034 [protected] Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 15, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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Aman batra
[protected]