[Resolved] Mondelez India Foods / Cadbury India — Dairy milk silk oreo spoilt | |||
I bought diary milk silk oreo from a local store on 19/06/2017. I opened this product today and to my horror the white paper was drenched in oil and the outside cover had drops of oil (Some sort of byproduct) from the inside. It had a disgusting smell to it too. I tried a piece of the chocolate to see if it was okay but it too had the same disgusting smell and didn't taste nice. I have been a fan of diary milk silk ever since it was introduced. But now i feel the quality has degraded and is not safe. I hope the company resolves this issue asap. Was this information helpful? | |||
Jul 25, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Chaitanya, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to consumer.service.[protected]@mdlz.com, with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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