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Mondelez India Foods / Cadbury India

[Resolved]  Mondelez India Foods / Cadbury India — Dealer not providing a freezer for Cadbury

Our store is in operation since the month of March 2021. We are asking for a freezer for our chocolates. The customers are complaining regularly of the quality of Cadbury chocolate as it melts due to severe summer heat.
I have made several requests for a freezer as it would boost our sale of Cadbury chocolates...but the dealer(Ms Paramjyoti Enterprise, Jalpaiguri) is in constant denial mode.
I would request you to look into the matter and find a solution to our problem.
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Sep 29, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Aug 27, 2021
Mondelez India Foods / Cadbury India Customer Care's response We thank you for writing to us. Please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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