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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards. Chocolate is a food product that requires special care while transporting and storing it. We note that the chocolate was couriered from India to another continent through regular courier. We are unable to comment on the precautions taken by the courier while transporting the chocolate. Please do check if the courier used chill pads and followed the cold chain during transportation. In case you have further queries please write to us at [protected]@mdlzindia.com .
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