[Resolved]  Mondelez India Foods / Cadbury India — defective product

Address:781003

I have bought two packs of cadbury celebration on 14/08/18, packaging batch date is 10/03/18 and product manufacturing date is feb/2018 and i found that the product dairy milk covered with fungus and have white spot on them and the other product gems smells bad when we chewed it. I am attaching the photos of following products please take action as soon as possible.
+3 photos
Was this information helpful?
No (1)
Yes (0)
Sep 16, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear ‎Amarendra,

We apologize for the inconvenience this may have caused you. Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards. In case you are dissatisfied with your recent purchase, enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

My merchant freeze not working.please send your service executive immediately. Otherwise our goods and products will be melt.
Thanks and regards,
Vijay Mehla
Aravali complex Ronak general store
Piprali road sikar
[protected]
I was bought two bournville from the liberty valsad. and the product's quality is not satisfactory. please see the attached pictures. granules like form is occurs on bournville. kindly replace the products.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information