[Resolved] Mondelez India Foods / Cadbury India — Different product .. bad quality.. missing main things

[Resolved] Mondelez India Foods / Cadbury India — Different product .. bad quality.. missing main things

S Sush Biswas

I got your product... But its totally different from picture shown on your website.. I know.. some things will be different from image shown... but how much..!!! Here..the main tagline I MISS YOU is not written over the pack... even the pack is like low quality... its like I am ordering a low quality product.. . Do something as its a gift for someone special... . And i dont want it to be a bad experience..as mine... . So replace this item.. or refund me for this product... Jst do something. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

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We have noted your comments with concern. To enable us to investigate please write to us at [protected]@mdlzindia.com and share your Order ID, Email id used for placing the order along with the pictures of the order received. Please allow us some time to revert to you with our findings and corrective action. Assuring you of our best attention at all times.