[Resolved] Mondelez India Foods / Cadbury India — finding white granules in dairy milk silk tiny unit pack | |||||
I was gifted dairy silk the tiny ones of small nice this morning wen I opened the chocolate which was kept in the fridge it that white granules in every silk packet I was soo freaked on seeing it In order to confirm I opened other silk of the same packet all of them had same kind of granules. The chocolate was dated to as 8/18 manufactured. Cadbury being such a big company in the market we people go these company's hoping they keep u hygiene and standard but when this happens it's annoying. Was this information helpful? | |||||
Nov 16, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 16, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Ankush, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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