[Resolved]  Mondelez India Foods / Cadbury India — foul smell and pathetic taste causing vomit after consumption

Address:Kolkata, West Bengal, 700015

My name is bikash singh...
Purchased a cadbury celebration, just after opening one of the pieces, the chocolate was in powder form with a real wierd taste and smell. Even though the expiry date of the chocolate is not over yet but looking at it, seems as if wrong manufacturing date is given. It's really shocking to have such an experience. I hated the first bite of it which made me suffer the entire night. Its amazing to see such quality standards be maintained by a reputed company like "cadbury".
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Jan 17, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Bikash,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

We have purchased a dairy milk and the Chocolate looks so horrible. We will never eat a dairy milk in life time. Attaching pic of the same

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